You must unplug the power cord to move the carriage by hand to avoid the risk of electrical shock. By completing and submitting this form you consent to the use of your data in accordance with HP’s Privacy statement. This product was sold by a third party. A non-HP or a used cartridge is inserted in the product. The following sections describe the most common combinations of blinking lights, followed by solutions for each combination. Check the condition of the paper.
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Load paper Choose from the following options to load paper into the product. Please try again shortly. Any warranty support needed would be completed by the third party that sold the product.
HP Photosmart D Printer series | HP® Customer Support
Lower the output tray completely so that the tray latch clicks securely into place. Photo tray paper width guide.
To lower the tray completely, make sure the tray latch clicks securely into place. Following is a list of possible causes for the seriies Attention light and blinking Paper icon:.
If the issue persistscontinue with the next solution. You must unplug the power cord to move the carriage by hand to avoid the risk of electrical shock. Make sure that no protective tape remains on the contacts or the nozzles. A ‘ Device not responding ‘ message displays on the computer The Attention light is blinking and a ‘ Device not responding ‘ message displays on the computer.
I don’t see my operating system.
Make sure that the carriage can move freely across the width of the product by gently pushing the carriage to the right, and then to the left. Clean the paper rollers Gather the following materials:. The following sections describe the most common messages that display on the computer when the Attention light and the Paper icon blink.
Trying to clear jammed paper from the front of the product can damage photosmar print mechanism. Thank you for your patience. Select the desired photodmart and choose ‘Download files’ to start a batch download.
A blank cartridge icon does not contain the ink symbol, and does not display ink level indicators. Purchase replacement cartridges and other supplies from the HP Store or local retailers.
HP Photosmart D Printer series – Driver Downloads | HP® Customer Support
Clean the paper rollers Dust, paper fiber, and other debris might accumulate on the paper rollers and cause paper jams and paper feed issues. To see if your product is still under warranty, go to the warranty check website http: Press the Cancel button Press the Cancel button.
The carriage might move to the access area. Insert a stack of paper into the tray until it rests against the rear edge of seriee tray.
HP Photosmart D5100 Printer series Troubleshooting
Remove any protective tape from the cartridge. When the issue is resolved, you can resume loading paper according to the paper tray capacity specifications for your product. The Attention light and the Paper icon are blinking.